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Tủ Mây
COVERAGE

23 districts collected, five places kept.

The crew collects from every district of Ho Chi Minh City the booking form lists. Inside the eight central districts the trip is free; everywhere else the collection adds a flat 230,000 VND, once. Your things are kept in one of five facilities run with our partner MyStorage.

A crew member wheeling a load along the aisle between units
  • 23districts served
  • 8districts collected free
  • 230,000 VNDon a collection elsewhere
  • 5facilities
  • 7 daysa week, 08:00 to 21:00
COLLECTION ZONES

Free zone, and the flat fee outside it.

The fee is added once to the collection, not per box or per kilometre, and it shows in the booking form the moment you pick a district.

Collected free

The eight central districts. Nothing is added to the collection.

  • District 1
  • District 2
  • District 3
  • District 4
  • District 5
  • Bình Thạnh
  • Phú Nhuận
  • Gò Vấp

Plus 230,000 VND on the collection

Every other district we serve. The fee is added to the collection when you book and shows in the form the moment you pick the district.

  • District 6
  • District 7
  • District 8
  • District 10
  • District 11
  • District 12
  • Bình Chánh
  • Bình Tân
  • Cần Giờ
  • Củ Chi
  • Hóc Môn
  • Nhà Bè
  • Tân Bình
  • Tân Phú
  • Thủ Đức
Outside Ho Chi Minh City, the booking form has no option yet. If you are in Bình Dương, Đồng Nai or Long An, ask us first; we will tell you plainly whether a crew can come.
FACILITIES

Where things are kept.

Valet customers never visit; the catalogue and the crew replace the trip. Self storage customers name the facility that suits them in the booking notes, and availability decides.

  • District 2
    Võ Nguyên GiápThảo Điền, An Phú, the Bình Thạnh side of the river
  • Thủ Đức
    Song HànhThủ Đức, the old District 9, Linh Trung and the university area
  • District 7
    Trần Trọng CungPhú Mỹ Hưng, District 4, Nhà Bè
  • District 1
    Trần Khắc ChânDistricts 1 and 3, Phú Nhuận, Bình Thạnh
  • District 6
    Võ Văn KiệtDistricts 5, 6, 8 and Bình Tân
A crew member wheeling a load along the aisle between units
The aisle between units
The electronic lock on a unit door with the bilingual access notice beside it
Keypad or fingerprint, not a key behind a desk
Inside a unit: stacked Tủ Mây boxes and wrapped furniture
Inside one unit
Two crew members bringing boxes in past the fire regulations board
Fire rules at the entrance
A phone reading the barcode on a box inside the facility
Scanned into the unit
A crew member checking a printed list against the boxes in a unit
Checked against the list
A trolley carrying three Tủ Mây boxes down the corridor
Wheeled, not dragged
A crew member closing a padlock on a unit door
Locked after loading

Entry

CCTV, passcode and fingerprint entry. Self storage units carry your own lock.

Climate

Standard units, or air-conditioned units held at 23 to 25°C for wood, leather, paper and electronics.

Upkeep

Professional pest control on a schedule, which matters more in this climate than anywhere else.

TIMING

When the crew can come.

Collection hours
08:00 to 21:00, seven days
Notice
2 days
Sooner than that
30% of the collection fee, when we can arrange it
Book ahead
up to 90 days
Standard delivery back
within 48 hours
Express delivery back
within 24 hours, double fee

Delivery requests come from your dashboard, so you do not need to call to get something back. The final return on a both-ways plan is already in your fee.

BY DISTRICT

Guides for where you live.

Each district page covers the nearest facility, the trip fee, and what people there usually store.

01

District 1 and District 3

Small flats, short leases, a lot of luggage. District 1 guide.

02

District 2 and Thảo Điền

Expat families between houses, furniture that has to survive a move. District 2 guide.

03

District 7 and Phú Mỹ Hưng

Renovations, second homes, seasonal sports gear. District 7 guide.

04

Bình Thạnh

The densest run of new apartments in the city; inside the free zone. Bình Thạnh guide.

05

Thủ Đức

Students, teachers and the university area; near the Song Hành facility. Thủ Đức guide.

06

Everywhere else

All the district and area guides in one place. Storage guides.

QUESTIONS

About coverage.

Which facility will my things go to?

For valet storage the booking form has no facility choice; we shelve at the facility with space and the catalogue tells you where each item is. For self storage, say which of the five suits you when you book and we confirm availability.

Is the trip fee charged both ways?

It is added to the collection: a collection outside the free zone adds 230,000 VND, once, and the booking form shows it the moment you pick the district. Deliveries from the dashboard are priced per item, and a delivery to an address outside the free zone adds the same flat 230,000 VND.

Do you collect from apartment towers with a loading dock or a lift booking?

Yes. Tell us the building rules in the booking notes, or by Zalo after booking, and the crew arrives with the right paperwork and timing. There is no stairs surcharge.

Can you collect from one district and deliver to another?

Yes. Storage in between is what we do; the delivery address is set when you request the delivery, not when you book the collection.

Do you serve Bình Dương or Đồng Nai?

Not through the booking form. Ask us first and we will say honestly whether a crew can come and what the trip would cost.

See the fee before you type a name.

Pick your district in the booking form and the trip fee, if any, appears in the total straight away.