Document storage in Ho Chi Minh City
Paper is heavy, sensitive to damp, and legally required to exist for years after anyone wants to look at it. Storing it means three things: boxes you can find, a climate that does not feed mould, and a record of who touched what.

Key facts
- A 60 × 40 × 40 cm box holds about six to seven 7 cm lever-arch binders standing up, or about 2,500 loose A4 sheets before it gets too heavy to carry.
- Small plan, 12 boxes, 1,452,000 VND a month air-conditioned, which paper needs; about 80 binders. Medium 2,516,000 VND for 24 boxes.
- Boxes are sealed by you and photographed sealed; the crew does not open them. Search by the label you wrote, retrieve a single box from the next day.
- Every movement logged; CSV ledger for the audit file. Team roles for finance and admin staff.
Retention periods in Vietnam
| Category | Keep for |
|---|---|
| Accounting documents used for management and operations, not directly for bookkeeping | At least 5 years |
| Accounting vouchers used directly for bookkeeping, ledgers, annual financial statements | At least 10 years |
| Documents of historical, economic or security significance | Permanently |
Ten years of vouchers for a small company is dozens of boxes that nobody opens until an inspection. The office is the most expensive place to keep them, and the wet season is the reason a garage is the worst.
Paper and this climate
Above roughly 65 percent relative humidity, paper goes soft, ink feathers, staples rust through the page and silverfish and mould arrive. The city sits at 75 to 80 percent. Air-conditioned storage at 23 to 25°C holds humidity in the range archives need. Standard storage is dry and pest-controlled and is acceptable for a few months of non-critical paper; for anything you must produce in year eight, choose air-conditioned. The difference on a Small plan is 1,452,000 VND against 1,158,000 VND a month.
How to box an archive
- One year, one department, one box where possible. Mixed boxes are the ones you have to open twice.
- Label the outside with a code you will still understand in 2034: "FIN-2026-Q1-AP", not "old invoices".
- Binders standing up, spines out; loose paper in folders, not loose.
- Keep boxes under about 20 kg. Six binders is the limit for a comfortable lift.
- Seal with tape. The crew photographs the sealed box and its label; the label is what you search on.
- Keep an index in your own system with the box codes; the account gives you the photo and location per code.
Retrieval
Search the label, request the box, choose a date from tomorrow. The delivery fee is one price per box. When the auditor is done, "send more items" returns the box. If you need only one document, retrieve the box; the crew does not open boxes or fetch documents from inside them, which is also why your finance team should trust the sealed-box record.
Households
Family papers, university files, the boxes of letters and photographs, tax records for freelancers: the same handling, air-conditioned, boxed by year. Passports, deeds and originals you may need at short notice stay with you.
Companies
We have experience working with large corporate customers on archive storage: roles for finance and admin, a CSV ledger of every box movement, VAT invoices with PO references, release only to authorised persons against ID, and a facility summary for vendor onboarding. Secure destruction at the end of a retention period is arranged on request and confirmed with you first.
Tủ Mây price list · standard / air-conditioned
Frequently asked
Do you scan documents?
No. We store and retrieve boxes. Scanning is a separate service from a separate provider; we deliver the box to them if you authorise it.
Can you fetch one file from a box?
No. Boxes stay sealed. Retrieve the box, take the file, send the box back.
How many boxes for a small company's ten years?
Typically 20 to 60 boxes, so a Medium or Large plan. Count the binders on your shelves and divide by six.
Can you shred at the end of the retention period?
Secure destruction is arranged on request, confirmed with you first, with a record for your file.
Who can request a box?
Only users with the Ordering, Admin or Owner role on the account. View only users can look but not move.
Store it, get it back when you need it
We come to you, pack, photograph every item and keep it on a secure shelf, standard or air-conditioned. One message brings any of it back.
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